Albert Road Surgery


Welcome

Our Practice is highly patient focused and we aim to deliver the best care for our patients by combining the skills of the practice team with that of other healthcare professionals and voluntary organisations where appropriate.
We provide modern health care facilities and focus on continually improving the health of our patients and residents of the community.
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided.

CQC Rating

We are disappointed by this rating, but we take the inspectors’ concerns very seriously and have a clear plan in place to improve our systems and make the necessary changes.
The inspectors noted that our staff provide a caring and responsive service to patients, but we are determined to resolve all the issues that have been raised, which mainly relate to systems and processes, and areas like staff training.
We have already made progress in a number of areas, and we are confident that we can meet the inspectors’ requirements over the coming months.
In the meantime, we would like to reassure patients that the surgery remains open and we are committed to providing a high quality service for our community.
If any of our patients have concerns, we would encourage them to speak to one of our practice team who will be happy to help.

Named GP

All patients now have Dr McManus as their named GP.

Sharing your information

To ensure you receive the most comprehensive treatment, we share information with other healthcare professionals when needed.  All healthcare professionals are bound by the same rules of confidentiality as our own staff.  If you wish to opt out of this then please contact the surgery.

Contact Us

Telephone0191 300 9659
Opening Times
Monday8am - 6pm
Tuesday8am - 6pm
Wednesday8am - 6pm
Thursday8am - 1pm
Friday8am - 6pm
Saturdayclosed
Sundayclosed

What to do when we’re closed

  • If you have a medical emergency, you should call the emergency services by dialling 999.
  • If you require medical advice please ring 111.

If you’re looking to make an early morning, late night or weekend appointment at another surgery – please take a look at our Appointments section