Albert Road Surgery

CHANGES TO OUR APPOINTMENTS FROM MONDAY 16TH MARCH 2020 UNTIL FURTHER NOTICE

Due to the rapidly changing COVID-19 or Coronavirus pandemic, we are following national guidance and changing the way we operate until further notice.

Any patients who have had contact with someone confirmed as having COVID-19 OR are displaying symptoms of coronavirus must self isolate.

Symptoms to look out for:

A high temperature – you feel hot to touch on your chest or back.

A new continuous cough – this means you are coughing repeatedly.

New loss of taste and/or sense of smell.

 

Please DO NOT COME TO THE SURGERY if you think you are affected. This puts both other patients and our staff at risk.  Please see our coronavirus page for further information.

From Monday 16th March ALL patients who ring for an appointment will be given a telephone appointment with a clinician and if a face-to-face appointment is deemed to be necessary, you will be seen at the practice in a safe way.

PLEASE DO NOT ATTEND THE PRACTICE IF YOU FEEL UNWELL – we will ask you to leave and ring reception to make a telephone appointment.

It is a requirement for patients to wear a face covering when entering the surgery.  If you do have an appointment we would be grateful if you could come with your face covering on. This can be in the form of a mask, scarf, handkerchief or any sort of fabric that covers the mouth and nose. 

Some non-NHS work may not be processed during this period, for example, some insurance forms, PIP appeals, private medicals, copies of medical records etc. Our ultimate aim is to keep patients and staff safe and to do this we must change the way we deal with non-NHS work.

Thank you very much for your cooperation and understanding during this very challenging time.

Welcome to Albert Road Surgery

Our Practice is highly patient focused and we aim to deliver the best care for our patients by combining the skills of the practice team with that of other healthcare professionals and voluntary organisations where appropriate.
We provide modern health care facilities and focus on continually improving the health of our patients and residents of the community.
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided.

CQC Rating

We are pleased to announce that our CQC rating has been published on the website on 10th February 2020.  The Practice has now been rated as GOOD.

Please click the link to the right to read the report.

Named GP

All patients now have Dr McManus as their named GP.

Sharing your information

To ensure you receive the most comprehensive treatment, we share information with other healthcare professionals when needed.  All healthcare professionals are bound by the same rules of confidentiality as our own staff.  If you wish to opt out of this then please contact the surgery.