Albert Road Surgery

Repeat Prescriptions

Patients can order repeat prescriptions by telephone between 2.30-4.00pm, by calling reception on 0191 300 9659 or online via patient access or the NHS app.  Please note that new users to the online service are required to complete a simple registration, this service means you can order your prescription at any time of the day or night.  Please speak to the reception team for further details.

Medication Reviews

Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

Your prescription can now be sent electronically to the Pharmacy of your choice.  Please ask the reception staff for more details.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.