Albert Road Surgery

 

Welcome to Albert Road Surgery

Our Practice is highly patient focused and we aim to deliver the best care for our patients by combining the skills of the practice team with that of other healthcare professionals and voluntary organisations where appropriate.
We provide modern health care facilities and focus on continually improving the health of our patients and residents of the community.
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided.

 

Flu Vaccines

If you are eligible for a flu vaccine, buthavent had it yet, please contact the surgery on 0191 300 9659 and book an appointment with our lovely nursing team.  All we ask is that you wear loose clothing so we have easy access to your preferred arm, and that you wear a face covering.

For further information about the flu vaccine and eligibility please click here.

General Practice Data for Planning and Research

 

Appointments at Albert Road

As you will know, our GP practice has been open throughout the pandemic, offering patients telephone and online appointments, with face to face consultations available for those who need them. This was in-line with national requirements to keep patients safe, whilst COVID infection rates were high and before the vaccination was widespread.

GP practices are now being encouraged to offer patients a choice of whether they would like a remote or face to face consultation and we are looking at safe ways to implement this.

Due to the nature of the pandemic we limited access to the practice in order to make the building ‘covid secure’; a waiting room that could previously hold 15 patients can now only hold 3-4 if they are to socially distance properly. We also have a duty of care to protect not only our staff, but patients who may be more vulnerable to the consequences of catching covid.

All appointments with our Practice Nurse Linda and Health Care Assistant Sophie are face to face.  Appointments with our GP’s and Nurse Practitioner are mostly telephone triage with face to face follow up if needed.

Going forward, we are increasing the number of face to face appointments with clinicians. We will continue to provide a hybrid service (mix of telephone and face to face) as we believe in providing patient choice – a lot of patients have enjoyed the ease and convenience of telephone appointments to fit in around everyday commitments, and also being able to see someone when a physical assessment is needed.

 

Thank you for your support, cooperation and understanding during this very challenging time.

 

Attending the Practice

It is a requirement for patients to wear a face covering when entering the surgery.  If you do have an appointment we would be grateful if you could come with your face covering on which can be in the form of a mask, face shield, scarf, handkerchief or any sort of fabric that covers the mouth and nose.

Any patients who have coronavirus, have had contact with someone confirmed as having COVID-19 OR are displaying symptoms of coronavirus must not attend the surgery.

Where possible, we ask that patients attend the practice by themselves to reduce the number of people in the waiting area and consulting rooms.

 

 

 

Covid Vaccine latest – October 2021

All patients over the age of 16 are eligible for the vaccine.

Text messages have been sent to all patients over the age of 16 who have not yet had their covid vaccination – you can either click on the link in the message to book your appointment or contact your GP and they can book you into a local vaccine centre.

There are also local drop in centres for residents of South Tyneside.  For dates and times, please visit www.southtynesideccg.nhs.uk

 

Patients aged 12 – 15 years old with an underlying health condition, are also eligible for a covid vaccine but must speak with a GP prior.  Healthy children in this age group, will be given the vaccine by their school nursing team.

 

Immunosupressed patients are being offered a third primary dose of the vaccine, with their booster 182+ days later.

All patients due their booster vaccination will be contacted in the coming weeks.  Booster vaccines cannot be given any earlier than 182 days after the initial vaccination course.

 

 

For patients enquiring about Covid vaccination certification, please be aware that we are unable to issue this certification at the practice.

Please see https://www.gov.uk/guidance/demonstrating-your-covid-19-vaccination-status-when-travelling-abroad for further information.  Or https://www.nhs.uk/conditions/coronavirus-covid-19/covid-pass/get-your-covid-pass-letter/

Proof of your vaccination status will be available on the NHS app.  The app can be downloaded from https://apps.apple.com/gb/app/nhs-app/id1388411277 for iPhone or https://play.google.com/store/apps/details?id=com.nhs.online.nhsonline for android.

 

Alternatively, you can call the NHS helpline on 119 and ask for a letter to be posted to you.  This must be at least 5 days after you have completed your course of the vaccine, the letter may take up to 5 days to reach you.

 

CQC Rating

We are pleased to announce that our CQC rating has been published on the website on 10th February 2020.  The Practice is rated as GOOD.

Please click the CQC link on the right hand side of this page to read the report.

 

Named GP

All patients currently have Dr McManus as their named GP.  This does not affect appointments, patients can book appointments with any clinician at the practice.

 

Sharing your information

To ensure you receive the most comprehensive treatment, we share information with other healthcare professionals when needed.  All healthcare professionals are bound by the same rules of confidentiality as our own staff.  If you wish to opt out of this then please contact the surgery.  For further information please also read our Privacy Notice.