Albert Road Surgery

 

Welcome to Albert Road Surgery

Our Practice is highly patient focused and we aim to deliver the best care for our patients by combining the skills of the practice team with that of other healthcare professionals and voluntary organisations where appropriate.
We provide modern health care facilities and focus on continually improving the health of our patients and residents of the community.
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided.

 

Flu Vaccines

If you are eligible for a flu vaccine, but haven’t had it yet, please contact the surgery on 0191 300 9659 and book an appointment with our lovely nursing team.  All we ask is that you wear loose clothing so we have easy access to your preferred arm, and that you wear a face covering.

For further information about the flu vaccine and eligibility please click here.

General Practice Data for Planning and Research

 

Appointments at Albert Road

As you will know, our GP practice has been open throughout the pandemic, offering patients telephone and online appointments, with face to face consultations available for those who need them. This was in-line with national requirements to keep patients safe, whilst Covid-19 infection rates were high and before the vaccination was widespread.

GP practices are now being encouraged to offer patients a choice of whether they would like a remote or face to face consultation and we are looking at safe ways to implement this.

Due to the nature of the pandemic we limited access to the practice in order to make the building ‘Covid secure’; a waiting room that could previously hold 15 patients can now only hold 3-4 if they are to socially distance properly. We also have a duty of care to protect not only our staff, but patients who may be more vulnerable to the consequences of catching Covid-19.

All appointments with our Practice Nurse Linda and Health Care Assistant Sophie are face to face.  Appointments with our GP’s and Nurse Practitioner are mostly telephone triage with face to face available if needed.

We are increasing the number of face to face appointments with clinicians. We will continue to provide a hybrid service (mix of telephone and face to face) as we believe in providing patient choice – a lot of patients have enjoyed the ease and convenience of telephone appointments to fit in around everyday commitments, and also being able to see someone when a physical assessment is needed.

 

Thank you for your support, cooperation and understanding during this very challenging time.

 

Attending the Practice

It is a requirement for patients to wear a face covering when entering the surgery.  If you do have an appointment we would be grateful if you could come with your face covering on which can be in the form of a mask, face shield, scarf, handkerchief or any sort of fabric that covers the mouth and nose, we have spare masks available at the reception desk should you forget to bring yours.

Patients that are exempt from wearing masks should let reception know at the time of booking an appointment – we will need to book the last appointment of the day to minimise contact with other patients and allow for cleaning of the waiting room and consulting room.

Any patients who have coronavirus, have had contact with someone confirmed as having COVID-19 OR are displaying symptoms of coronavirus must not attend the surgery.

Where possible, we ask that patients attend the practice by themselves to reduce the number of people in the waiting area and consulting rooms.

 

 

 

Covid Vaccine latest – March 2022

All patients aged 16+ are eligible for two doses of the covid vaccination and a booster 13 weeks later.

The NHS and its partners are working extremely hard to roll out the COVID-19 booster vaccination programme to our communities.

All patients over the age of 12 are eligible for the vaccine.  Our local vaccination hubs are currently only vaccinating children aged 12 – 15 who are clinically extremely vulnerable. Healthy children will be vaccinated in school or at a mass vaccination centre.

Text messages have been sent to all patients over the age of 16 who have not yet had their covid vaccination – you can either click on the link in the message to book your appointment or contact your GP and they can book you into a local vaccine centre. Alternatively patients can call 119 or use the National Booking system to book in to mass vaccination sites and local pharmacies holding Covid vaccination appointments.

There are also local drop in centres for residents of South Tyneside.  For dates and times visit www.southtynesideccg.nhs.uk

see our Covid-19 page for more information.

 

 

CQC Rating

Our practice was last inspected in December 2019 and our CQC rating was published on the website on 10th February 2020.  The Practice is rated as GOOD.

Please click the CQC link on the right hand side of this page to read the report.

 

 

Named GP

All patients currently have Dr McManus as their named GP.  This does not affect appointments, patients can book appointments with any clinician at the practice.

 

 

Sharing your information

To ensure you receive the most comprehensive treatment, we share information with other healthcare professionals when needed.  All healthcare professionals are bound by the same rules of confidentiality as our own staff.  If you wish to opt out of this then please contact the surgery.  For further information please also read our Privacy Notice.