Welcome to Albert Road Surgery
Our Practice is highly patient focused and we aim to deliver the best care for our patients by combining the skills of the practice team with that of other healthcare professionals and voluntary organisations where appropriate.
We provide modern health care facilities and focus on continually improving the health of our patients and residents of the community.
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided.
Registering with the practice
We are open to new patients living in NE31 or NE32. Contact our Reception Team or click here for more information.
General Practice Data for Planning and Research
The way data is collected from GP systems is being replaced.
This collection is called GP Data for Planning and Research and its purpose is to support the data needs of the health and social care system including policy development, public health, planning and commissioning of services and research. This new collection is designed to reduce the number of requests for access to data received by general practice. For more information click here.
Appointments at Albert Road
As you will know, our GP practice has been open throughout the pandemic, offering patients telephone and online appointments, with face to face consultations available for those who need them. This was in-line with national requirements to keep patients safe, whilst Covid-19 infection rates were high and before the vaccination was widespread.
We are increasing the number of face-to-face appointments with clinicians. We will continue to provide a hybrid service (mix of telephone and face to face) as we believe in providing patient choice – a lot of patients have enjoyed the ease and convenience of telephone appointments to fit in around everyday commitments, and also being able to see someone when a physical assessment is needed.
All appointments with our Practice Nurse Linda, Nurse Associate Deborah and Health Care Assistant Sophie are face to face. Appointments with our GP’s and Nurse Practitioner are mostly telephone triage with face to face available if needed.
Any patients who have coronavirus, have had contact with someone confirmed as having COVID-19 OR are displaying symptoms of coronavirus must not attend the surgery.
Where possible, we ask that patients attend the practice by themselves to reduce the number of people in the waiting area and consulting rooms.
Our practice was last inspected in December 2019 and our CQC rating was published on the website on 10th February 2020. The Practice is rated as GOOD.
Click the CQC link on the right-hand side of this page to read the report.
Patients will be registered with either Dr McManus or Dr Ramzi and have them as their named GP. This does not affect appointments; patients can book appointments with any clinician at the practice.
Sharing your information
To ensure you receive the most comprehensive treatment, we share information with other healthcare professionals when needed. All healthcare professionals are bound by the same rules of confidentiality as our own staff. If you wish to opt out of this, contact the surgery. For further information please also read our Privacy Notice.